Terms & Conditions
The terms below govern your use of our website and the provision of our digital marketing services to clients in the European Union and beyond.
Last updated: 28 July 2026.
1. About these terms
These Terms & Conditions apply to all visitors of the Lamsan Media website and to clients who engage our services. By using the site or signing a service agreement, you accept these terms. Specific projects are governed by a separate written proposal or service agreement.
2. Services
Lamsan Media provides digital marketing services including, but not limited to, performance marketing, SEO, social media management, web design and development, conversion rate optimisation, marketing automation, analytics and branding. All deliverables, timelines and fees are set out in the applicable proposal or statement of work.
3. Quotes and proposals
Quotes and proposals are valid for 30 days unless otherwise stated. A project begins when both parties have signed the proposal or agreement and the agreed deposit or first invoice has been paid. Estimates are based on the scope described; material scope changes may require a revised quote.
4. Fees and payment
Fees are set out in the proposal and are typically invoiced monthly in advance for retainers, or according to project milestones for one-off engagements. Payments are due within 14 days of invoice date unless otherwise agreed. Late payments may incur interest and suspension of work.
5. Client responsibilities
The client agrees to provide timely access, assets, approvals and accurate information necessary for us to deliver the services. Delays caused by incomplete or late client input may affect timelines and are not the responsibility of Lamsan Media.
6. Intellectual property
Upon full payment, the client receives ownership of final deliverables specifically created for the project. Lamsan Media retains ownership of pre-existing materials, methodologies, templates and tools. We reserve the right to use anonymised work samples for portfolio and marketing purposes unless otherwise agreed in writing.
7. Confidentiality
Both parties agree to keep confidential any proprietary or sensitive information disclosed during the engagement. This obligation survives the termination of the agreement.
8. Limitation of liability
Lamsan Media's liability is limited to the amount paid by the client for the services giving rise to the claim in the 12 months preceding the event. We are not liable for indirect, consequential or lost-profit damages. Marketing results depend on many external factors and we do not guarantee specific outcomes.
9. Term and termination
Retainer agreements typically run for an initial term of 3 or 6 months with 30 days' written notice of termination thereafter, unless the proposal states otherwise. Either party may terminate for material breach with 14 days' written notice if the breach is not remedied.
10. Governing law and disputes
These terms are governed by the laws of Belgium. Any dispute will first be addressed through good-faith negotiation. If unresolved, disputes shall be submitted to the competent courts of Leuven, Belgium, without prejudice to mandatory consumer protection rules.
11. Contact
For questions about these Terms & Conditions, please contact us at hello@lamsanmedia.eu or by phone at +32 467 75 17 55.
This page is maintained by Lamsan Media to set out our standard commercial terms. It is not legal advice; for jurisdiction-specific contract questions, please consult a qualified legal professional.